Privacy Policy

Your privacy is important to us. This policy describes how Sapphirevalleyroyal gathers, uses and protects personal data belonging to guests and visitors to this website.

Last updated: 2026-07-13 · Effective immediately.

1. Who we are

Sapphirevalleyroyal ("we", "us", "our") runs the website at https://sapphirevalleyroyal.online/. Our registered office is 58 La Croisette, 06400 Cannes, FR. For privacy-related enquiries please contact [email protected].

2. Information we collect

We gather the following categories of information:

• Reservation details: name, address, contact information, payment data, dates of stay, dietary and accessibility preferences.
• Communication data: messages you send through our website, email or telephone.
• Website usage: IP address, browser, device, referring page, pages visited, timestamps, anonymised analytics events.
• Cookies and similar technologies: see Section 6 below.

3. How we use information

Personal data is processed solely to deliver and improve our services, including:

• To process reservations, payments and to provide the services you book with us.
• To communicate with you about your stay, send confirmations and respond to enquiries.
• To comply with legal obligations (tax records, anti-money-laundering, gaming licence requirements).
• To improve our website and services, measured through aggregated, privacy-respecting analytics.
• To send marketing communications when you have explicitly consented; you can unsubscribe at any time.

4. Legal basis (GDPR)

For visitors in the European Economic Area and the United Kingdom, we process data under Articles 6(1)(a)-(f) of the General Data Protection Regulation on these grounds: consent, contract performance, legal obligation, and our legitimate interest in maintaining a secure, reliable website.

5. Sharing of personal data

We never sell personal data. Sharing is limited to: trusted providers working on our behalf (payment processors, booking systems, IT hosting) under written contracts; public authorities when the law requires it; and successors following a corporate reorganisation.

6. Cookies

Strictly necessary cookies are required for this website to work. Analytics and marketing cookies are placed only after you consent via our cookie banner. You may withdraw consent at any time by clearing browser storage for this site.

7. Data retention

Reservation and accounting records are kept for as long as tax and gaming-licence law requires (typically 10 years). Marketing data is retained only while consent stays active. Server logs are removed within 30 days.

8. Your rights

Where local law allows, you may access, correct, erase, restrict or object to processing of your personal data, and request data portability. To use any of these rights, contact [email protected]. You also have the right to lodge a complaint with your local data protection authority.

9. International transfers

When personal data leaves the European Economic Area, we maintain adequate protection through Standard Contractual Clauses or comparable safeguards.

10. Children

This website is meant for adults aged 18 and over. We do not knowingly gather personal data from children under 16. If you think such data was submitted, contact us and we will remove it.

11. Changes to this policy

We may revise this policy periodically. The "Last updated" date above shows the active version. Significant changes will be announced on this website.